Note : Zynga Chat is now only availible for paid customer ( Minimum Purchase 10$ [conrifmed by an agent] )
BOTH VERSIONS ARE WORKING NOW , VERSION 2 WORKS FOR FEW FARMERS WHILE VERSION 1 IS THE COMMON 1 ( i also have it on mine , but on few dummy version 2)
VERSION 1
Step 1 Load your farm And Scroll All The Way to The Bottom (use http://apps.facebook.com/onthefarm )
Step 2 Click The Help button
Step 3 Wait for the Page to load
Step 4 Now Post This Link On Your Address Bar http://apps.facebook.com/onthefarm/support.php And click Enter (The red line means that the old way is patched.
Step 5 Wait For The Chat Box Popup On the side [b]( NOTE : YOU MUST WAIT FOR 5-30 SEC ON THE PAGE FOR THE CHAT BOX OF LIVE CHAT TO POP OUT ON THE SIDE SINCE THIS METHOD IS THE NEW METHOD AND TAKES A BIT TIME )[/b]
Step 6 Enter your Name , Last Name And email And Click Start Chat
Step 7 And Now Wait For an Agent/ Site operater To respond
VERSION 2 : THIS IS WORKING FOR FEW FARMERS WHO ARE GETTING THE OLD HELP PAGE WHILE THIS IS THE EASY ONE
Step 1 Load your farm And Scroll All The Way to The Bottom (use http://www.apps.facebook.com/onthefarm )
Step 2 Click The Help button
Step 3 When the Help Page Opens Click Support
Step 4 Wait for the page To Load And When it had finish Loading , Click on the Chat button
And Now your on Chat with zynga
Step 5 Enter your Name , Last Name And email And Click Start Chat
Step 6 And Now Wait For an Agent/ Site operater To respond
**********************************************************************
IF YOU WERE KICKED OUT OF THE CHAT BEING SAID THAT YOU ARE NOT A PAID CUSTOMER AND IF YOU ARE NOT AND DON'T WANT TO BE KICKED OUT YOU CAN USE THIS LINK FOR EMAIL http://support.zynga.com/CP_ContactUs?gameid=0&loc=en_US. EVEN I PREFER EMAIL BECAUSE YOU CAN SEND THEM YOUR ISSUE WITH GREAT DETAIL , BUT FOR MINOR ISSUE , LIVE CHAT IS TE BEST!
Oct 12, 2011
New Way to Contact Zynga Customer Support ( Live Zynga Chat) [Updated]
Posted by
Farmville
Posted on:
2:29 PM
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Like I don't spend enough on this stupid game!
Did not get still The chat option :(
WTG !!!!!!!!!!! This show just how much you really appreciate your customers.